Get your overseas invoices paid

With the help of a world-class B2B debt collection team on the ground in 96% of the world.

Get a quote in 1 minute

Successful Global Business Debt Recovery

✓ Exporting to China, Singapore or the UK, etc. complicates debt recovery – each country's rules and regulations vary and can be difficult to follow.

✓ We specialise in global debt recovery – coming to us is the best step you can take to get paid.

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You don’t need to know the local rules and language

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You don’t have to spend more time, resources or energy on bad debts

■ We are expert B2B debt collectors with 96% of countries covered globally, so wherever your debtor is, we are there.

■ We know the local rules and language. 

■ We know buyers that don't pay are frustrating and affect your company.

■ We have 90+ years credit management experience and are debt recovery experts.

■ We treat your bad debt like it’s ours and do everything we can to recover it.

 

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You can start debt recovery now for the best chance of recovery

 

■ We know the best chance to recover export debts is when:

1. You have a contract with your debtor

2. The debt is under 180 days;

3. You’ve reminded the debtor to pay but haven’t started collecting.

 

 

How our international debt collection process works

quote

Step 1

Get a quote in 1 minute.

accept quote

Step 2

Accept your quote.

case manager

Step 3

Case manager is appointed.

collection activites

Step 4

Collections activities commence and are tailored to your case.
Can include emails, phone calls, demand letters. Potentially legal action if needed and approved by you.

updates

Step 5

Get case updates on our 24/7 online portal – Agora.
Or contact your case manager anytime.

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Step 6

Debt outcome is established, may include collection of full debt, payment plans or in some cases debt not recovered.

Tip: Consider taking out credit insurance for future debts, as you'll be able to make a claim and have the unpaid debt recovered. 

 

 

 

Why choose us?

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experience
96% of countries covered worldwide 90+ year's credit management expereince
   
debt is collected
success
90,000 debts collected annually 79.3%  average global success rate*
   
* Our average global success rate is based on cases closed between 2014 - 2016. The figure includes all amicable, domestic debts between 30 - 180 days and amounts 500 - 100,000 (EUR) excluding withdrawn and insolvency cases.


 

No hidden costs to recover your international debts

■ Commission is only charged if we collect your debt.

■ Commission is 15 – 25% depending on the location of your debt.

■ A small set up fee of $120 (AUD) applies for international debt collections.

■ For invoices that are 180 days or older a 2% fee applies upon collection.

■ Additional costs for third party services such as mediation, debtor visits or legal proceedings are charged only if you approve of them.

15,000 happy clients annually

“There were cases where we were simply unable to collect the debts. But right away, Atradius Collections achieved impressive results. They have both the global and the local know-how.”

“When we reach the end of the line and are cofronted with bad debt, Atradius Collections takes over. They are totally transparent and straightforward."

hewlett packard

Alex Gasca
Global Default & Recovery Manager
HP Inc.

Colt Tech Services

Stefan Craciun
Senior Manager Credit & Collection
Colt Technology Services

 

 

Accounts Receivable Services

Have your accounts receivable managed the way you want, in your name. Your ledger and customers are in good hands with our 90+ years of experience in global credit management. We create an accounts receivable strategy that tackles your challenges most effectively. Whether you need support with a high number of invoices or with customers in different countries, we can build a solution that gets results.

Place your debt cases as they arise

We help you promote and retain positive working relationships with your customers by providing non-contentious solutions through our amicable commercial debt collection services.

Simply the act of outsourcing the debt recovery process to us enables you to carry on with your business.

Download our brochure

 

 

amicable debt collections