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Amicable Debt Collections

We help you promote and retain positive working relationships with your customers by providing non-contentious solutions through our amicable commercial debt collection services.

Amicable Debt Collections

At Atradius Collections, we recognise this first stage of debt collection and can provide a valuable opportunity for you to enhance your relationship with your customer. Simply the act of handing over the debt recovery process to us enables you to focus on your core business.

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Manage your debt collection online

Easy for you, easy for your debtors

We offer all clients a secure portal through which you can manage your debt collection cases. Optimised for ease of use by our customers and partners, as well as your debtors, the system boasts functions that are unique to Atradius, as well as 24/7 accessibility.

As an Atradius Collections customer, factor or partner, you can access our system in many languages and download or share data in the format of your choice.

Wordwide collection

We collect your debts in 96% of the world’s countries using our international network of debt collection professionals. They have the same spoken language as your nonpayers, and are well-versed in local laws and collection procedures.

Clear overview of your debts

When you place your debt with Atradius Collections, you have the backing of one of the world’s most integrated collections networks. You will be able to place and monitor your debt collection at any time. That frees you from chasing debts across different time zones, languages and jurisdictions.

Quick payment

You never have to wait long to receive your recovered funds. We make prompt payment of any multi-currency funds we collect for you directly into your account, and without delay.

Experienced professionals that guide you every step of the way

If the amicable process does not work, we explore other options with you. These may include first-party collections, collection plan monitoring and dispute registration and resolution. We provide you with the best legal options to tackle recovery of your debt.

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How amicable benefits your organisation

Leave the debt recovery to us and focus on your business

We work hard to retain your positive business relationships

We seek amicable solutions to avoid the extra costs involved with litigation

Our professional team is always ready to support you through dispute resolution and litigation.

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What you enjoy with Atradius Collections

Get in touch

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Speak to a specialist

We deeply value close and collaborative customer service. Operating from global offices across 40+ countries, our teams are here to help, no matter what timezone you're in or expertise you need. If you would like to speak with one of our experts about your business to business collection requirements, please fill in the contact form.

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*You need to be a business entity in order to make use of our services.
*We only collect commercial debts - both you and your debtor(s) need to be business entities. We DO NOT collect personal debts.
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We appreciate you for taking the time to get in touch. Your message has successfully reached our team and you can expect a response within 3 business days.