I see my role as a Goal keeper, ensuring the ball never reaches the net so our customers don’t lose. Working in collections sometimes means delivering bad news to customers, if buyers are insolvent. However, as our business relationships are built on trust, our customers understand that we do everything to minimize any potential loss. I enjoy providing our customers with information they may not be previously aware of.

My core responsibility is to further develop & strengthen relationships with our customers, brokers, insurance & re-insurance partners within South East Asia whilst advising our partners & customers on how to best mitigate any potential losses they may face. As S.E.A is one of the largest cross boarder trading hubs, I conduct trainings & presentations to our customers about how Atradius Collections can assist with their bad debts around the globe.

Forming relationships with our customers that are based on trust is very important to me. S.E.A has a wide variety of languages & cultures however trust is built face to face. Respecting and understanding our customers contribute to Atradius Collection's unique insights into the region.