We are there to improve your cash flow, wherever you trade. Commercial Debt Collection.
COVID-19: Open for business worldwide
COVID-19 announcement: Click here to read more about how we’re working within the COVID-19 guidelines.
Get the 14th edition of the International Debt Collections Handbook, it now includes 50 countries!
Through this Handbook, Atradius Collections supports your business by providing vital information to guide you in selecting the right approach to international debt collection. We offer specific debt collection approaches with the high level of detail needed to navigate the complexities of international debt.
In 2008, Hewlett Packard had a problem. Collecting debts from B2B customers or non-responsive customers took an unwanted toll on the organisation’s resources and the success rate was disappointing. So HP decided to outsource these difficult cases to Atradius Collections.
"The debt collection cases we send Atradius Collections are the most difficult ones but it continues to get results."
Alex Gasca, HP Inc.
Our business is built on providing the very best level of support for our customers.
I see my role as a Goal keeper, ensuring the ball never reaches the net so our customers don’t lose. Working in collections sometimes means delivering bad news to customers, if buyers are insolvent. However, as our business relationships are built on trust, our customers understand that we do everything to minimize any potential loss. I enjoy providing our customers with information they may not be previously aware of.
My core responsibility is to further develop & strengthen relationships with our customers, brokers, insurance & re-insurance partners within South East Asia whilst advising our partners & customers on how to best mitigate any potential losses they may face. As S.E.A is one of the largest cross boarder trading hubs, I conduct trainings & presentations to our customers about how Atradius Collections can assist with their bad debts around the globe.
Forming relationships with our customers that are based on trust is very important to me. S.E.A has a wide variety of languages & cultures however trust is built face to face. Respecting and understanding our customers contribute to Atradius Collection's unique insights into the region.
Monika Kumari has been with Atradius for over 5 years. She is a Senior Collector who has both international and domestic debt collection experience. She uses phone calls, letters and sending field officers to debtors to ensure her clients get paid while maintaining their interests. Monika has previously worked in trade collections at the Royal Bank of Scotland where she gained valuable experience which she brings to Atradius.
Monika is always proud to serve her customers in a positive way, handle their account receivables and aims to collect more than expected. Monika has a Master’s in Business Administration in Finance and Human Resources.