Domestic and International
B2B Debt Collection

From dunning letters and amicable collections
to formal litigation, we support you through
96% of the world's countries

Contact us

Amicable  approach

We help you promote and retain positive working relationships with your customers by providing non-contentious solutions through our amicable commercial debt collection services.

Simply the act of outsourcing the debt recovery process to us enables you to carry on with your business.

Our clients

 

 

 

 

82%

 

 

confirmed that their requests were handled well and with care by our customer services team

84%

state that they would work with us again

 

 

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Worldwide presence

 

With the presence in 28 countries and international network of 480+ local debt collection agencies and law offices, we provide trade invoice collection services through 96% of the world’s countries.

 

 

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24/7 Online access and support

We support you throughout the entire process from first party collections, to dispute registration and resolution, to the monitoring of payment plans and the collection of payments.

 

 

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Integrated collections network

We operate the most integrated collections network in the industry, with the support of our international team of debt collection specialists and our online system available in 13 languages.

 

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Automated SWIFT payments

Our automated domestic and cross-border accounting processes enable the prompt payment of multi-currency collected monies into your accounts.

 

Manage your debt collection online with Collect@Net

  • Monitor and manage your debt collections cases online
  • Bulk upload multiple claims in one go
  • Download customised credit management information

  • Directly communicate with your dedicated collection specialist

  • Give your customers the opportunity to pay online
  • Gain 24/7 access to status reports, including invoice balances and discrepancies

Learn more about Collect@Net

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Time is money. Success of debt recovery depends on your actions

Atradius Collections recovers business debts of all amounts, DSOs and types. However, the success of recovery depends on your actions.

Start your collection procedure as early as possible, thereby increasing your chances of recovery.

Age of debt and our success rates based on cases in UK placed between 2014-2016

age of debt and success rates in UK

 

 

 

 

 

Are you curious about how we can assist your business ?

As debt collection specialists, we’ve heard most of the excuses businesses make when they fail to pay a bill. We know how to respond to this and how to exert the right level of pressure to maximise revenue collection.

Send us your questions in the contact form, and someone will get back to you as soon as possible.

Everything you need to know about international B2B debt collections

Handbook magazine

The International Debt Collections Handbook is an annual publication that explains the diversity and complexity of country-specific debt collection approaches in detail. This includes the different stages of amicable settlement, financial regulations around collections, legal proceedings and insolvency procedures in more than 40 countries.

Download the Handbook

Learn more

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B2B debt collection services

From dunning letters and amicable collections to formal litigation, we provide a full spectrum of commercial debt collection services.

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HP Inc. Case Study

In 2008, collecting debts from B2B customers took an unwanted toll on the HP Inc.’s resources and the success rate was disappointing. HP decided to outsource these difficult cases to Atradius Collections.

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FAQ

Find answers to the most frequently asked questions about Atradius Collections regarding our services.

Disclaimer

The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.