Outsourcing accounts receivable

Our Outsourcing gives you the opportunity to create a customised dunning cycle, or pick from our standard solutions.

Outsource today to ensure continuity and flexibility in your credit control activities.

Contact us!

International Stats GIF

International stats GIF

Atradius specialises in providing outsourcing for scalable demand.

Where companies are seasonal or have rapid growth in certain countries due to economic factors, our outsourcing solution provides access to a fully trained global workforce at any instance.

Having robust accounts receivable management process means that the majority of your receivables will not turn into business debts.

This not only reduces the operational costs as well as overheads, but it gives you access to a flexible workforce.

Outsource Your Accounts Receivable

With a robust accounts receivable management process, the majority of outstanding invoices will not turn into business debts. However, it can be a challenge for businesses to stay on top of accounts receivable; for example, receivables in regions where you do not have staff who speak the language. That is why we create a custom-made solution based on your business's needs in order to put you back in control.

With our support, your business can:

Reduce DSO and lower the ageing bracket

Businesses operate smoothly when they have efficient cash flow, we design an optimal dunning strategy to ensure your business can harvest the benefits of good cash flow

Managing resource and removing language barriers

It is difficult to recruit and retain staff who have the knowledge of your market place, Atradius Collections have expert collectors based all across the world who understand your market and the local payment culture, and we remove any cross border barriers and speak the language of your customers.

Ensure continuity and flexibility in credit control activities

We chase outstanding invoices earlier to prevent problems with bad debts later – that means your overdue accounts receivable decreases. The combination of our credit management software and trained staff ensure that customers pay on time, every time.


Our Services

Meeting with red chairs

Meeting with red chairs

Together in partnership, we work with you to identify the best solution to fit your organisation and industry. A common service offering would include the following:

Reminder calls
Contacting your customers shortly after due date.

Dunning letters
Staying on top of your dunning cycle through dunning letters.

Inbound service
Answering inbound calls and responding to any questions or queries your customers have in the  language you require.

Dispute registration
Logging, assigning and reporting reasons for non-payments.

Other services we offer:

  • White Label outsourcing
  • Pre-calling
  • Payment plan monitoring
  • Outbound reminder calls
  • Collect letter service
  • Portfolio overview
  • Dispute resolution

If an invoice remains unpaid despite all these efforts, our professional Debt Collection team is well-placed to escalate the collection processes from initial Amicable Collection activities to Legal Collection if necessary.

How to get started

In order to ensure you receive a solution that fits your needs, we analyse different aspects of your accounts receivable management process. These include:

  • Processes: to determine which processes fit best to your accounts receivable portfolio
  • System: to determine the best way to set up the system to service your portfolio
  • Portfolio: to determine what your portfolio looks like
  • People: to figure out what kind of accounts receivable experts can best service your portfolio.

Contact us now

We are there to partner and support your business through an all-encompassing accounts receivable solution

In order to discuss your needs, please get in contact with one of our experts.

Contact us

Contact us