We are there to improve your cash flow, wherever you trade. Commercial Debt Collection.
COVID-19: Open for business worldwide

COVID-19 announcement: Click here to read more about how we’re working within the COVID-19 guidelines.

Get a free quote online

It takes 1 minute to get a quote

Simply enter:

  • Your company 

  • ​What company owes you money

  • ​The debt amount and how old it is

You will receive a tailored quote with a detailed calculation. Happy with your quote? Submitting cases online takes only 5 minutes. You can even monitor our collection efforts and have direct contact with your case manager online.

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Products

Outsourcing Accounts Receivables

Receiving payments on time can be challenging. Our outsourcing accounts receivable solution offers support where, when and how you need it.

Legal Collections

Atradius Legal Collections helps you take action against your debtor, wherever they are in the world. We provide professional advice, expected outcomes and access to a global network of lawyers.

Invoice Checking

Our Invoice Checking service is designed to support factoring companies by helping them to scrutinise invoices, including looking into the commitment and ability of the customer to pay.

Amicable Debt Collections

We help you promote and retain positive working relationships with your customers by providing non-contentious solutions through our amicable commercial debt collection services.

Insolvency Services

As a global debt collection firm with a worldwide network of lawyers and experienced professionals we are well placed to make claims on your behalf against bankrupt debtors wherever they are located.

Standby Servicing

Our Standby Service monitors your financed portfolio. It automatically activates collection activities once a trigger event occurs, providing you with our local and international collection expertise.

Open for business

Keeping you informed

We have specially created this page to keep you informed by providing insights and advice regarding the coronavirus (COVID-19) crisis.

CORONACLOSEUP

How we work with you

Our business is built on providing the very best level of support for our customers.

Country Manager

Anna Nowak

Anna Nowak
What you can expect when you call the Collections team?

What you can expect when you call the Collections team?

Your first point of contact for any questions concerning debt collection should be straight to Atradius Collections. As we are the debt collection specialists we can walk you through the entire process, what is required, what to expect, suggested time frames and any potential costs. We can also explain to you how our service fits in with your insurance policy and any possible future claim.

What you’ll find when you call is a team of Collectors who have years of experience between them. We have seen and heard it all before! We all have access to the system so anyone should be able to provide an update on the collection activity for your cases; even if they are not the collector handling the file.

We are here to help and recover your money as fast as possible. We are the experts who negotiate and request money from people all day, every day, so you don’t have to.

Operations Manager

David Finn

David Finn
Helping my customers is really motivating.

Helping my customers is really motivating.

David Finn is an Operations Manager for Atradius Collections. He has been with Atradius for over 12 years.  David leverages his strong experience which spans two decades to negotiate on behalf of his clients in complex situations with commercial debtors. His work ethic and can-do attitude means he gets results collecting debts for his clients, which, has at times meant they can stay in business. Before joining Atradius Collections David worked at HSBC, Capital Finance and Toyota Finance.  David Finn has a Bachelor of Commerce from the University of Tasmania.  

Senior Collector

Peter Barbarian

Peter Barbarian
I do my work with full dedication.

I do my work with full dedication.​

Peter Barbarian is a Senior Collector for Atradius Collections Australia. Peter has worked in collections for over 15 years, including as a Collections Manager for over 10 years and as a Repossession Manager for over 5 years.

Throughout Peter’s experience, he is proud to have been the youngest person promoted to a manager in his workplace, for successfully launching a collections department and setting up a dialler system to improve productivity. Peter thoroughly enjoys looking after the needs of our customers and working to continually deliver positive debt collection results.

Peter is a qualified Debt Collector and has also completed a Certificate V in Management and various courses including time management, dealing with conflict and how to successfully lead a collections and call centre team.

Driving business decisions with quality

Debt Collections Handbook Australia 2020

Debt Collection Handbook

  • Australia
  • Agriculture,
  • Automotive/Transport,

13th October 2020

Handbook magazine

Having drawn from the expertise of Atradius Collections' local offices, the International Debt Collections Handbook explains the different regulations and procedures for debt collections in Australia.

Get in touch with us

Name: Customer Service Australia
Tel: +61 2 9201 2186
Email:

Atradius is represented in many countries in various parts of the world. To see specific country office details, please select the country of your choice

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Disclaimer

The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.