"Our collections experience with Atradius Collections has been very good in terms of both results and the support we have received."

Paul Brunner, CICP Corporate Collection Manager, Mitsubishi Electric

Make better business decisions

Download the International Debt Collections Handbook 2017

Get the 11th edition of the International Debt Collections Handbook, it now  includes 44 countries!

Through this Handbook, Atradius Collections supports your business by providing vital information to guide you in selecting the right approach to international debt collection. We offer specific debt collection approaches with the high level of detail needed to navigate the complexities of international debt.

Handbook magazine


First Party Collections

First Party Collections provides professional accounts receivable management. We enable you to focus on your core business activities, while helping you maintain confidence in your credit processes.

Legal Collections

Atradius Legal Collections helps you take action against your debtor, wherever they are in the world. We provide professional advice, expected outcomes and access to a global network of lawyers.

Invoice Checking

Our Invoice Checking service is designed to support factoring companies by helping them to scrutinise invoices, including looking into the commitment and ability of the customer to pay.

Amicable Debt Collections

We help you promote and retain positive working relationships with your customers by providing non-contentious solutions through our amicable commercial debt collection services.

Insolvency Services

As a global debt collection firm with a worldwide network of lawyers and experienced professionals we are well placed to make claims on your behalf against bankrupt debtors wherever they are located.

Standby Servicing

Our Standby Service monitors your financed portfolio. It automatically activates collection activities once a trigger event occurs, providing you with our local and international collection expertise.

What our customers say

HP Inc. Case Study

In 2008, Hewlett Packard had a problem.  Collecting debts  from B2B customers or  non-responsive customers took an unwanted toll on the organisation’s resources and the success rate was disappointing. So HP decided to outsource these difficult cases to Atradius Collections.

"The debt collection cases we send Atradius Collections are the most difficult ones but it continues to get results."

Alex Gasca, HP Inc.

Office Desk HP Case study

How we work with you

Our business is built on providing the very best level of support for our customers.

Account Manager

Armand Hessels

Armand Hessels
Helping my customers is really motivating.

What you can expect from an Atradius Account Manager:

Every client of Atradius Collections is assigned with a dedicated Account Manager. In addition to providing a single point of contact to support you in your journey through the debt collection process, I help co-ordinate the Atradius Collection services to make sure we optimise our approach for you. We can leverage information from our broad network of contacts and make you aware of current global market situations.

My core responsibility is maintain and develop relationship with customers and partners and to achieve tangible results. In addition to making sure you get your money as promptly and hassle-free as possible, I also help my clients manage their finances by minimising risk or write-offs. For example, I help identify where our support may yield positive results, as well as providing insight into debt prevention.

I take pride in getting to know my clients well. I pursue a practical approach, and work hard to build a relationship based on results as well as mutual respect and understanding. Being able to assist customers and improve their situation to me personally is really motivating. Going through this process in an international environment brings a lot of joy.

Driving business decisions with quality

Payment Practices Barometer Australia 2016

Payment Practices Barometer

  • Australia
  • Agriculture,
  • Automotive/Transport,

19th October 2016

Fact box1 Australia

Nearly 24% of Australian suppliers surveyed consider maintaining adequate cash flow levels to be the greatest challenge to business profitability in 2016.

Get in touch with us

Name: Customer Service Australia
Tel: +61 2 9201 2186

Atradius is represented in many countries in various parts of the world. To see specific country office details, please select the country of your choice

Contact Us

The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.