Get the 11th edition of the International Debt Collections Handbook, it now includes 44 countries!
Through this Handbook, Atradius Collections supports your business by providing vital information to guide you in selecting the right approach to international debt collection. We offer specific debt collection approaches with the high level of detail needed to navigate the complexities of international debt.
In 2008, Hewlett Packard had a problem. Collecting debts from B2B customers or non-responsive customers took an unwanted toll on the organisation’s resources and the success rate was disappointing. So HP decided to outsource these difficult cases to Atradius Collections.
"The debt collection cases we send Atradius Collections are the most difficult ones but it continues to get results."
Our business is built on providing the very best level of support for our customers.
Helping my customers is really motivating.
What you can expect from an Atradius Account Manager:
Every client of Atradius Collections is assigned with a dedicated Account Manager. In addition to providing a single point of contact to support you in your journey through the debt collection process, I help co-ordinate the Atradius Collection services to make sure we optimise our approach for you. We can leverage information from our broad network of contacts and make you aware of current global market situations.
My core responsibility is maintain and develop relationship with customers and partners and to achieve tangible results. In addition to making sure you get your money as promptly and hassle-free as possible, I also help my clients manage their finances by minimising risk or write-offs. For example, I help identify where our support may yield positive results, as well as providing insight into debt prevention.
I take pride in getting to know my clients well. I pursue a practical approach, and work hard to build a relationship based on results as well as mutual respect and understanding. Being able to assist customers and improve their situation to me personally is really motivating. Going through this process in an international environment brings a lot of joy.