Trabalhando na Atradius Collections

Parte do Grupo Global da Atradius, a Atradius Collections proporciona oportunidades de carreira em todo o mundo. A nossa colaboração promove fortes relações de trabalho entre o pessoal e os clientes.

Criando relacionamentos fortes

Sabemos que a melhor maneira de apoiar os nossos clientes é através da compreensão de seus negócios, conhecer seu mercado e trabalhar de perto com eles para satisfazer as suas necessidades. Conseguimos isso através do nosso conhecimento e experiência e através do conhecimento dos nossos clientes e seus negócios. Embora nós trabalhamos em um ambiente comercial, fornecendo apoio interno e internacional de business-to-business, entendemos que as empresas são dirigidas por pessoas e procuramos ativamente construir um relacionamentos com eles.

O mesmo caráter se aplica aos nossos colegas. Nossos colaboradores são o que tornam o nosso negócio grande. Nós os valorizamos e incentivamos a desenvolver suas habilidades e ambições, bem como a construção de relações positivas entre os colegas e clientes.

Nós somos um empregador de oportunidades iguais. Buscamos ativamente maneiras de promover a nossa crença em toda a empresa, de que todo mundo tem o direito de ser tratado com a mesma dignidade e respeito.

Aplicando para uma posição de trabalho com a Atradius Collections

Com escritórios localizados em todo o mundo, temos uma variedade de carreiras e oportunidades disponíveis. Se você gostaria de aplicar para uma posição com a Atradius Collections, selecione uma das vagas atuais listadas abaixo e envie-nos uma cópia do seu CV atual.

Nossa lista de vagas é regularmente atualizada. Por favor, retorne a esta página para futuras atualizações, ou siga as atualizações de vagas em nossa página do LinkedIn page. Estamos sempre felizes em receber currículos de cobradores experientes, serviços ao cliente e profissionais de vendas.

Como uma organização global, usamos o Inglês como a nossa linguagem de negócios para se comunicar com colegas de todas as nossas muitas localidades. Portanto, se você estiver interessado em candidatar-se qualquer uma de nossas vagas, certifique-se de que seu pedido seja apresentado em Inglês. Aplicações em línguas locais apresentados nestas páginas não serão considerados para progredirem no processo.

Vagas Atuais

Logo United KingdomTemporary Collector - Cardiff

Temporary Collector (9 months contract)

Atradius Collections

Cardiff 36 hours/week

Our organisation               

Atradius provides trade credit insurance, surety and collections services worldwide through a strategic presence in 50 countries. Atradius has access to credit information on 200 million companies worldwide. Its credit insurance, bonding and collections products help protect companies throughout the world from payment risks associated with selling products and services on trade credit. Atradius forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.

 

Atradius Collections

Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of collections specialists, lawyers and insolvency practitioners worldwide, Atradius Collections serves over 15,000 customers, supporting them to reduce client’s trade risks through our efficient Business to Business focused trade invoice collections services such as Standby Services, Invoice Verification and Factoring transactions. Atradius Collections is a business unit of Atradius Group, which forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.

 

Job description

Within this dynamic, results driven and international environment we are looking for a Collector to join our business based in our Cardiff office for a temporary period of up to 9 months with responsibility for the recovery of monies owed to clients in respect of credit insured transactions, bonds and of uninsured debts placed for collection.

This is a fantastic opportunity for a motivated and driven individual to join us in this hands on and international environment.

Main responsibilities

  • Working as part of the UK & Ireland debt collection team, responsible for Recoveries (insured clients) & Collections (uninsured clients).

 

Key activities

  • Direct chasing of debtors via telephone as well as liaison with 3rd party debt collectors, legal representatives and/or administrators/receivers in order to successfully collect monies owed to clients in respect of credit insured transactions, bonds and of uninsured debts placed for collections.
  • Responsible for the improvement of collection processes and results; reduce time to collection; decrease operating expense and/or Schedules reminder calls or escalates process; including a final notification that outlines next step if payment is not received.
  • Responsible for managing a portfolio of debts, implementing the agreed processes and systems to achieve desired goals and results.
  • Owning and maintaining the day to day relationship with client, debtors and 3rd parties including negotiation over recommended action
  • Assess the cost effectiveness of taking legal action and prepare suitable cases for transfer to the in house legal team or external parties

 

 Job requirements

  • Some experience in debt collection, preferably within the business to business environment is desirable
  • Good communication skills, both on the telephone and in writing
  • Strong customer focus
  • Ability to prioritise daily caseload and schedule tasks for completion as appropriate
  • Sound judgment and ability to assess cost effectiveness of actions
  • Ability to assess the situation and identify key factors
  • Drive, ability to work well under pressure, prioritise and achieve deadlines.
  • Self-starter, motivated and flexible in approach.
  • Co-operates with others to achieve the goals of the team
  • Learns quickly and takes responsibility for own development

 

What we offer

  • A dynamic, international and challenging work environment
  • Training and support to reach your full potential
  • Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards

 


Office Location

This position will be based out of our Cardiff office. 

Initial training period may be remotely based from your home office, (depending on current restrictions).

3 Harbour Drive,

Capital Waterside,

Cardiff

CF10 4WZ

Contact Person and Contact Details

Ready to apply? Please send your CV to the hiring manager, Justin Arandjelovic, Operations Manager, UK & Ireland:  Justin.Arandjelovic@atradius.com.

GlobeOpen Application - Associate Collector

If you have the relevant experience as outlined below and would like to be considered for any future Associate Collector vacancy’s we may have, send us a copy of your CV and cover letter, including your salary expectations and locations in which you are eligible to work. Please send these details to AtradiusCollectionsCareers@atradius.com with the vacancy you are applying for in the subject line.

Please note that we do not accept speculative applications from recruitment agencies.

Office Location

Please, check out our office locations on our website.

Job description

As an Associate Collector, you will be responsible for the recovery of monies owed to clients in respect of credit insured transactions, bonds and of uninsured debts placed for collections. 

In this position your key responsibilities are:

  • Managing a portfolio of debts, implementing the agreed processes and systems to achieve desired goals and results.
  • Contacting debtors by telephone in order to successfully collect on the debt that they owe.
  • Making follow-up communications a priority to ensure that customers keep their commitments.
  • Owning and maintaining the day to day relationship with client, debtors and 3rd parties  alongside direct debt chasing including negotiation over recommended action
  • Managing case value of EUR 10,000 or below.
  • Improvement of collection processes and results; reduce time to collection; decrease operating expense and/or Schedules reminder calls or escalates process; including a final notification that outlines next step if payment is not received.
  • To assess the cost effectiveness of taking legal action and prepare suitable cases for transfer to the in house legal team or external parties
  • Respond to standard customer queries in a timely manner

In addition to the relevant experience in debt collections preferably within the business to business environment, the ideal candidate will have the following skill profile:

  • Good understanding and ability to work in a matrix driven cross functional environment.
  • Excellent communication skills, both written and verbal in English. Other languages will also be advantageous.
  • Ability to multitask, communicating with debtors / customers and updating systems at the same time.
  • Strong customer focus
  • Ability to prioritise daily caseload and schedule tasks for completion as appropriate
  • Sound judgment and ability to assess cost effectiveness of actions
  • Ability to assess the situation and identify key factors
  • Drive, ability to work well under pressure, prioritise and achieve deadlines.
  • Self starter, motivated and flexible in approach. 
  • Co-operates with others to achieve the goals of the team
  • Learns quickly and takes responsibility for own development
  • Good organisational and time-management skills

What we offer:

  • A dynamic, international and challenging work environment
  • Training and Support to reach your full potential including the opportunity for continuous professional development
  • Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards.

GlobeOpen Application - Client Relations Advisor

If you have the relevant experience as outlined below and would like to be considered for any future Client Relations Advisor vacancy’s we may have, send us a copy of your CV and cover letter, including your salary expectations and locations in which you are eligible to work.  Please, send these details to AtradiusCollectionsCareers@atradius.com with the vacancy you are applying for in the subject line.

Please note that we do not accept speculative applications from recruitment agencies.

Office Location

Please, check out our office locations on our website.

Job description

As a Client Relations Advisor, you will be the first point of contact for the customer and will be actively involved in the management of customer portfolios. You will be responsible for revenue generation, risk management and will act as a key customer interface for the Company.

In this position your key accountabilities will be to:

  • Manage and co- ordinate customer enquiries in a proactive way to ensure the customer is supported and informed on all aspects of policy experience.
  • Support the delivery of the customer satisfaction programme. Improving customer satisfaction through the utilisation of and cooperation with the functional departments within Atradius
  • Supporting the Atradius Credit Insurance Commercial team(s) in the understanding of Atradius Collections service capabilities and to monitor the delivery process.
  • Providing support to Broker Relationships in cooperation with Atradius Credit Insurance within the location.
  • Maintain accurate records of all pricings, sales, and activity reports submitted. 
  • Play an active role in the Complaint Handling Processes with Atradius Credit Insurance and ensure adequate and timely response levels and use inputs to drive structural improvements.
  • Develop and maintain a meaningful long term partnership with Atradius Credit Insurance Key Stakeholders within the local offices to enhance customer satisfaction and improve service delivery.
  • Identify and follow up on business opportunities
  • Applies underwriting principles and procedures to support the customers’ business

You will have a proven track record in building and maintaining key client relationships and an aptitude for identifying and understanding your clients’ business processes and requirements. You will play a key part in an international team where you will exchange knowledge and find support from each other.

In addition to the relevant experience and commercial knowledge, the ideal candidate will have the following skill profile:

  • Good understanding and ability to work in a matrix driven cross functional environment.
  • Excellent communication skills, both written and verbal in English other languages will also be advantageous.
  • Ability to understand business objectives and translate them into technical requirements and solutions.
  • Good organisational and time-management skills
  • Ability to interpret and draw relevant insights from various resources and methodologies.
  • Enjoys working independently and as part of a team.

What we offer:

  • A dynamic, international and challenging work environment
  • Training and Support to reach your full potential including the opportunity for continuous professional development
  • Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards.

 

GlobeOpen Application - Sales Manager

If you have the relevant experience as outlined below and would like to be considered for any future Sales Manager vacancy’s we may have, send us a copy of your CV and cover letter, including your salary expectations and locations in which you are eligible to work.  Please send these details to AtradiusCollectionsCareers@atradius.com with the vacancy you are applying for in the subject line.

Please note that we do not accept speculative applications from recruitment agencies.

Office Location

Please, check out our office locations on our website.

Job description

Within this dynamic, results driven and international learning environment we always look for Sales Managers to join the Atradius Collections Commercial Team in various locations. As a Sales Manager, you will be responsible for acquiring, developing and maintaining of new and existing accounts.

In this position your key accountabilities will be to:

  • Assist with the identification of opportunities with existing Insured and key account customers. 
  • Support the Atradius Credit Insurance Commercial teams and their clients in the understanding of Atradius Collections service capabilities.
  • Establish and maintain working relationships with prospective Key accounts and Channel accounts
  • Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  • Pursue and Close Sales and ensure attainment of company sales goals and profitability.
  • Prepare action plans and discuss with Country Manager for effective search of sales leads and prospects. Administering accounts and writing reports, e.g. Opportunity Plans.
  • Propose, present and discuss solutions with all levels within key account business.
  • Support Broker Relationships and their clients in cooperation with Atradius Credit Insurance.
  • On an ad-hoc basis be required to present to and visit both Atradius Credit Insurance Customers as well as Intermediaries and Brokers
  • Communicate new product / service developments to key client base.
  • Be actively involved in prospecting network events.
  • Provide timely feedback to senior management regarding performance

In addition to the relevant experience and commercial knowledge, the ideal candidate will have the following skill profile:

  • Good understanding and ability to work in a matrix driven cross functional environment.
  • Good understanding about clients’ market and competitors' products
  • Good negotiation skills and persuasiveness
  • Ability to understand business objectives and translate them into technical requirements and solutions.
  • Confidence presenting to large groups of people
  • Excellent communication skills, both written and verbal in English other languages will also be advantageous.
  • Good organisational and time-management skills
  • To be self-motivated, able to work from own initiative and also able to work as part of a team
  • Excellent networking skills and desire to attend regular networking events
  • Fluent English speaker. Other languages are advantageous

What we offer:

  • A dynamic, international and challenging work environment
  • Training and Support to reach your full potential including the opportunity for continuous professional development
  • Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards.

 

 

 

Construindo uma carreira significativa

Ao trabalhar para a Atradius Collections você poderá desfrutar de um salário competitivo, um pacote de pensão atraente e uma gama de benefícios flexíveis e recompensas. Em troca, vamos encorajá-lo a responder a desafios, para esforçar e lutar pela melhoria contínua.

Nós encorajamos você a tomar posse de seu desenvolvimento de carreira e fornecê-lo com o treinamento e apoio que você precisa para alcançar seu pleno potencial.

Nós somos um empregador global, trabalhando dentro de um mercado internacional e fornecemos a abundância de oportunidades para o desenvolvimento de viagens e carreira no exterior.

 

 

 

Conteúdo Relacionado

Gerência Executiva

Nossa equipe de gerenciamento executivo é responsável por desenvolver e direcionar os objetivos, a estratégia, a qualidade e os resultados comerciais da Atradius Collections em todo o mundo.

História

Atradius Collections faz parte de um negócio global bem estabelecido que promove segurança e qualidade nos negócios através de seguros de crédito e serviços de gestão de crédito há mais de 90 anos.

Fatos e Números

Nós somos uma das agências de cobrança de dívidas comerciais mais importantes do mundo. Aqui está um resumo do nosso negócio, a nossa dimensão global, história, taxas de sucesso e rating financeiro.