More US companies go strategic in managing B2B payments risk
A stand-out finding from our survey from our survey in the US is that companies report a range of diverse experiences in the payment behaviour of their B2B customers on credit. This mixed landscape in payment challenges is highlighted by half of all invoices issued in B2B trade currently being overdue, which has a clear impact on working capital management. Bad debts stand at an average 8% of all B2B invoices, adding further financial strain when written off as uncollectable, with the chemicals industry hardest hit.
A clear shift of approach among companies in the US is towards strengthening their strategic credit risk management framework. Around 15% more businesses than last year tell us they have moved away from in-house retention and management of customer credit risk to more
strategic methods, including the leverage of credit insurance, which acknowledges that their financial health is safeguarded even during payment challenges. It is a notable change, that recognises the limitations of relying solely on reserve funds to cover unexpected losses or significant write-offs, as well as the potential hindrance of holding funds idle rather them investing them in business growth.