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Debt Collection Letters & Demand Letters
Apply the most effective letters for each jurisdiction. A quick and cost-effective method of obtaining payment from your debtors.
The dunning process, where a customer is notified when they become overdue in paying an invoice, can be an effective method in minimising debt. Outsourcing these activities to Atradius Collections allows you to focus on your core business - while we chase payments on your behalf.
Sending demand letters help you step up your collections effort in a cost-effective way. When demand letters are sent by a third party, they signify strong warnings and your intention to pursue the matter. They also give you ground for taking stronger measures if necessary.
As an Atradius Collections customer, you have access to our reports on the demand letters sent, keeping you up to date with our mailing activities.
Is your organization seeking to outsource the sending of Demand Letters from a reputable
The Collect Letters usually follow a progression from a polite reminder to a firm Final Demand and are governed by varying laws in each country.
Our customers tell us that our Collection Letters and Final Demand For Payment Letters are particularly useful for smaller debts that are difficult to chase due to the high numbers but low values. These debts can take up a significant amount of your time to collect, tying up large amounts of your resource. Collect Letters provide a simple and effective option for escalation with minimal cost.
One example of how Final Demand Letters can be used to great effect included a customer who wanted to clean up an outstanding ledger. The company had grown significantly and internal resource could not be allocated to chasing unpaid debts; these were scheduled to be written off. We worked closely with the company’s credit controller, sending Collect Letters on their behalf.
Following the letters, 55% of the ledger was recovered. The company continues to use the Collect Letters as a part of their dunning process and, four years on, their bad debt has reduced from 54% to 0.4% with a business growth of 124%.
Advantages
Customizable B2B Demand Letters
Together with you, we decide the language(s), content, and frequency of the demand letters we send to your customers.
We act as your local debt collection team
We send all our demand letters and debt collection emails from our local teams based in the location where your customers are located. This gives the message(s) more leverage than if they are sent from abroad.
Official, final warnings
When demand letters are sent with our addresses and letterhead, they give greater weight to your dunning process. They put your customers on notice that you will escalate if they keep defaulting on payments.
Necessary preparations for escalation
In case your customers remain unresponsive, the sent demand letters give you sufficient proof to take immediate action on debt collection, either amicably or legally.
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We deeply value close and collaborative customer service. Operating from global offices across 40+ countries, our teams are here to help, no matter what timezone you're in or expertise you need. If you would like to speak with one of our experts about your business to business collection requirements, contact our office location in your country. All Atradius Collections Offices:
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