Praca w Atradius

Atradius Collections stanowi część Grupy Atradius. Oferuje ona możliwość zatrudnienia na całym świecie. Nasz etos promuje silne relacje wśród personelu oraz z Klientami.

Tworzenie silnych relacji

Nasi Klienci otrzymają najlepsze wsparcie, gdy zrozumiemy ich działalność, poznamy rynek, na którym działają, oraz będziemy z nimi ściśle współpracować dla jak najlepszego poznania ich potrzeb. Realizujemy nasze usługi na wysokim poziomie dzięki naszym kompetencjom i doświadczeniu oraz poznawaniu naszych Klientów. Działamy w środowisku biznesowym, które udziela wsparcia przedsiębiorstwom krajowym i międzynarodowym, ale rozumiemy, że firmy te prowadzone są przez ludzi i aktywnie budujemy z nimi relacje.

Taki sam etos przyświeca nam w relacjach ze współpracownikami. To nasi pracownicy decydują o doskonałej jakości naszych działań. Cenimy i zachęcamy ich do rozwijania umiejętności oraz realizacji ambicji, jak również do budowania dobrych relacji ze współpracownikami oraz z Klientami.

Jako pracodawca zapewniamy równe szanse. Stale udoskonalamy sposoby promowania panującego w naszej firmie przekonania, że każdy ma prawo do bycia traktowanym z taką samą godnością i szacunkiem.

Jak ubiegać się o pracę w Atradius Collections?

Nasze oddziały zlokalizowane są na całym świecie, co oznacza, że oferujemy liczne możliwości zatrudnienia. Jeśli chcieliby Państwo ubiegać się o stanowisko w Atradius Collections, prosimy wybrać jedną z ofert pracy podanych poniżej i przesłać nam pocztą elektroniczną swoje aktualne CV.

Lista ofert pracy w naszej firmie jest aktualizowana na bieżąco. Prosimy o odwiedzanie tej strony w celu zapoznania się z nowymi informacjami lub śledzenie aktualizacji na naszej stronie LinkedIn. Innym rozwiązaniem jest przesłanie nam pocztą elektroniczną swojego CV. Zawsze chętnie zapoznajemy się z CV specjalistów ds. windykacji z odpowiednim doświadczeniem, pracowników działu obsługi Klienta oraz specjalistów ds. sprzedaży.

Jesteśmy organizacją o zasięgu globalnym, co oznacza, że używamy języka angielskiego jako języka służbowego w kontaktach ze współpracownikami z naszych licznych oddziałów. W związku z tym, jeśli są Państwo zainteresowani pracą w naszej firmie, prosimy o sporządzenie CV w języku angielskim. CV sporządzone w językach lokalnych nie będą rozpatrywane.

Aktualne oferty pracy

Logo ItalyCountry Manager - Italy

Our organisation            

Atradius provides trade credit insurance, surety and collections services worldwide through a strategic presence in 50 countries. Atradius has access to credit information on 200 million companies worldwide. Its credit insurance, bonding and collections products help protect companies throughout the world from payment risks associated with selling products and services on trade credit. Atradius forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.

Atradius Collections

Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of collections specialists, lawyers and insolvency practitioners worldwide, Atradius Collections serves over 15,000 customers, supporting them to reduce client’s trade risks through our efficient Business to Business focused trade invoice collections services such as Standby Services, Invoice Verification and Factoring transactions. Atradius Collections is a business unit of Atradius Group, which forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.

Job description

Within this dynamic, results driven and international environment we are looking for a Country Manager to join our business based in our Milan office.  Responsible for driving and managing delivery of P&L targets within the location as well as the overall management of staff within the Country including Operations, Client Relations and direct management of Sales team.  This is a fantastic opportunity for a motivated, driven and inspiring leader to join us in this hands on and international environment.

Main responsibilities

  • Direct management of staff within the location (including Operations, Customer Service and Sales)
    • Providing strong leadership skills, to coach, lead, motivate and develop your team(s), sharing knowledge and expertise to enhance individual and therefore team performance
    • Providing guidance, training and support to ensure the successful delivery of key performance indicators
  • You will work closely alongside the Regional Manager, Southern Europe in order to
    • Strengthen and streamline the commercial activities within the location
    • Optimise efficiency of existing commercial capacity
    • Generate and develop new business and inflow within the location
  • Directly responsible for increasing profitable inflow and new business from non-insured customers and segments within the location with specific focus on channels, shared service and large, multi-national organisations.
  • You will drive the delivery of Collections key priorities within the location in order to:
    • Generate Sales and Inflow
    • Improve operational business processes in order to provide optimal customer service and maximise profits
    • Contribute to the company’s commercial targets

 

Customer Focus

  • Relationship Management
    • You will act as the key contact for local stakeholders; ACyC; customers; channel partners; trade associations etc
    • Responsible for building and maintaining stronginternal relationships with ACyC country management, streamlining service delivery with ACyC country management to insured customers and increase NNP inflow
    • Develop the relationship with the Commercial team(s) in the region, providing dedicated and focused support to all Key account customers

 

Global Initiatives

  • Implement and embed global processes and procedures in line with the local requirements as well as localise and implement global program initiatives within the location.
  • Develop and monitor reporting and analysis of MI for the location.
  • Ensure pro-active communication and performance in case handling.

 

 Job requirements

  • Strong leadership experience, with good hands-on knowledge and ability to communicate internationally and at all levels essential
  • Self-starter, entrepreneur, motivator with an energy fordelivery
  • Demonstrates knowledge of Credit Management and / or International Collections Industry
  • Experience working in a multinational business service environment
  • Well organised able to handle multiple projects and works well under pressure
  • Excellent English and Italian (if not native tongue) language skills both written and verbal
  • Willingness to travel internationally (occasional basis)
  • Bachelor or University degree or equivalent work experience

 

               

What we offer

  • A dynamic, international and challenging work environment
  • Training and support to reach your full potential
  • Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards

 


Office Location

This position will be based out of our Milan office. 

Atradius Collections BV

Bodio 2 – Centro Direzionale Bodio Center 

Via Calabria 31

20158 Milano

Contact Person and Contact Details

Interested to know more? You can contact the hiring manager, Eric Deriaz, Regional Manager – Southern Europe:  Eric.Deriaz@atradius.com.

                 

Ready to apply? Please send your CV and motivation letter in English to Michelle Hoeppner – Global HR Business Partner: michelle.hoeppner@atradius.com

Logo European UnionTemporary Collector - Dublin, Ireland

Our organisation              

Atradius provides trade credit insurance, surety and collections services worldwide through a strategic presence in 50 countries. Atradius has access to credit information on 200 million companies worldwide. Its credit insurance, bonding and collections products help protect companies throughout the world from payment risks associated with selling products and services on trade credit. Atradius forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.

 

Atradius Collections

Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of collections specialists, lawyers and insolvency practitioners worldwide, Atradius Collections serves over 15,000 customers, supporting them to reduce client’s trade risks through our efficient Business to Business focused trade invoice collections services such as Standby Services, Invoice Verification and Factoring transactions. Atradius Collections is a business unit of Atradius Group, which forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.

 

Job description

Within this dynamic, results driven and international environment we are looking for a Collector to join our business based in our Dublin office for a temporary period of up to 6 months with responsibility for the recovery of monies owed to clients in respect of credit insured transactions, bonds and of uninsured debts placed for collection.

This is a fantastic opportunity for a motivated and driven individual to join us in this hands on and international environment.

Main responsibilities

  • Working as part of the UK & Ireland debt collection team, responsible for Recoveries (insured clients) & Collections (uninsured clients).

 

Key activities

  • Direct chasing of debtors via telephone as well as liaison with 3rd party debt collectors, legal representatives and/or administrators/receivers in order to successfully collect monies owed to clients in respect of credit insured transactions, bonds and of uninsured debts placed for collections.
  • Responsible for the improvement of collection processes and results; reduce time to collection; decrease operating expense and/or Schedules reminder calls or escalates process; including a final notification that outlines next step if payment is not received.
  • Responsible for managing a portfolio of debts, implementing the agreed processes and systems to achieve desired goals and results.
  • Owning and maintaining the day to day relationship with client, debtors and 3rd parties including negotiation over recommended action
  • Assess the cost effectiveness of taking legal action and prepare suitable cases for transfer to the in house legal team or external parties

 

 Job requirements

  • Some experience in debt collection, preferably within the business to business environment is desirable
  • Good communication skills, both on the telephone and in writing
  • Strong customer focus
  • Ability to prioritise daily caseload and schedule tasks for completion as appropriate
  • Sound judgment and ability to assess cost effectiveness of actions
  • Ability to assess the situation and identify key factors
  • Drive, ability to work well under pressure, prioritise and achieve deadlines.
  • Self-starter, motivated and flexible in approach.
  • Co-operates with others to achieve the goals of the team
  • Learns quickly and takes responsibility for own development

 

What we offer

  • A dynamic, international and challenging work environment
  • Training and support to reach your full potential
  • Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards

 


Office Location

This position will be based out of our Dublin office. 

Atradius Collections

43 B Yeats Way

Park West Business Park

Dublin 12

Contact Person and Contact Details

Interested to know more? You can contact the hiring manager, Justin Arandjelovic, Operations Manager, UK & Ireland:  Justin.ARANDJELOVIC@atradius.com.              

Ready to apply? Please send your CV and motivation letter in English to Michelle Hoeppner – Global HR Business Partner: michelle.hoeppner@atradius.com

 

Logo SwedenStudent - Sweden

(Job description is in Swedish)

Student till Atradius Collections

Vi söker nu en student till vår Inkasso avdelning. Tjänsten är en deltidstjänst och arbetstider kommer vi överens om. Vi ser dock gärna att du har möjlighet att arbeta ca 15-20 timmar i veckan.  Vilka tider du kan arbeta anpassas självklart efter ditt studieschema, vecka för vecka.

Du blir en del av Nordiska inkassoteamet och i din roll skall du vara administrativt stöd för vår Account Manager. I ditt arbete kommer du att ansvara för enklare administrativa uppgifter.  

Vem söker vi?

Du är student på universitet eller annan yrkesinriktad utbildning med fokus på ekonomi. Du behärskar Svenska som modersmål, och även koncernspråket Engelska, både i tal och skrift och känner dig bekväm med att skapa kontakt och föra en dialog med både kunder och interna kontakter på bägge språken. Du skall ha god vana av MS Office.

För att bli framgångsrik i rollen skall du vara självgående även om vi ingår i ett team där vi hjälper varandra. Arbetsuppgifterna är enkla och självständiga även fast du arbetar nära dina kollegor och därmed har stöd nära till hands.
För att kunna bevaka och hantera flera ärenden samtidigt behöver du vara strukturerad och kunna arbeta metodiskt. Det ställer även krav på att du snabbt kan analysera information för att bestämma nästa steg och att du har förmåga  att slutföra och dokumentera det arbete du påbörjat. Du som person präglas av förnuft, ansvarskänsla och noggrannhet. Vi ser gärna att du är nyfiken och utåtriktad med ett gott humör.

Vad erbjuder vi?

Vi erbjuder möjligheten att få känna på hur det är att arbeta i ett internationellt företag. Möjlighet till sommarjobb finns. Arbetsuppgifterna vi erbjuder är enklare administrativa uppgifter och kan t.ex. vara;

  • att ta hand om olika inkommande dokument och registrera dessa på rätt sätt i vårt affärssystem.
  • att besvara inkommande mail och samtal samt registrera detta i vårt affärssystem.


Att arbeta hos Atradius Collections

Att arbeta hos Atradius innebär ett jobb i en dynamisk, inspirerande och internationell miljö. Utvecklingsmöjligheterna är goda och karriärmöjligheterna många, både i Sverige eller i något av de 29 länder där Atradius Collections är representerade. På Stockholmskontoret är vi tillsammans med Atradius Kreditförsäkring ca 35 personer.

Ansökan

Vi ser fram emot att få din ansökan, med rubriken ”Student”, och CV på svenska via Cahit.Kayhan@atradius.com så snart som möjligt.

Önskar du mer information kontakta Cahit Kayhan på 08 – 566 221 31.
 

Atradius

Atradius är ledande i Sverige inom kundkreditförsäkring och garantier samt erbjuder inkassoverksamhet. Vi har mer än 90 års erfarenhet och har kontor i centrala Stockholm. Vi skyddar företag från risken att inte få betalt vid försäljning på kredit. Våra lösningar stödjer tillväxt, förenklar kredithantering och minskar kreditkostnaderna. Våra kunder är allt från stora till små företag i alla branscher. Atradius är ett globalt kreditförsäkringsbolag med över 3.700 anställda i mer än 50 länder och ägs av försäkringskoncernen Grupo Catalana Occidente.

Mer information finns att ta del av på våra hemsidor www.atradius.com och www.atradius.se, https://atradiuscollections.com/se/

GlobeOpen Application - Associate Collector

If you have the relevant experience as outlined below and would like to be considered for any future Associate Collector vacancy’s we may have, send us a copy of your CV and cover letter, including your salary expectations and locations in which you are eligible to work. Please send these details to AtradiusCollectionsCareers@atradius.com with the vacancy you are applying for in the subject line.

Please note that we do not accept speculative applications from recruitment agencies.

Office Location

Please, check out our office locations on our website.

Job description

As an Associate Collector, you will be responsible for the recovery of monies owed to clients in respect of credit insured transactions, bonds and of uninsured debts placed for collections. 

In this position your key responsibilities are:

  • Managing a portfolio of debts, implementing the agreed processes and systems to achieve desired goals and results.
  • Contacting debtors by telephone in order to successfully collect on the debt that they owe.
  • Making follow-up communications a priority to ensure that customers keep their commitments.
  • Owning and maintaining the day to day relationship with client, debtors and 3rd parties  alongside direct debt chasing including negotiation over recommended action
  • Managing case value of EUR 10,000 or below.
  • Improvement of collection processes and results; reduce time to collection; decrease operating expense and/or Schedules reminder calls or escalates process; including a final notification that outlines next step if payment is not received.
  • To assess the cost effectiveness of taking legal action and prepare suitable cases for transfer to the in house legal team or external parties
  • Respond to standard customer queries in a timely manner

In addition to the relevant experience in debt collections preferably within the business to business environment, the ideal candidate will have the following skill profile:

  • Good understanding and ability to work in a matrix driven cross functional environment.
  • Excellent communication skills, both written and verbal in English. Other languages will also be advantageous.
  • Ability to multitask, communicating with debtors / customers and updating systems at the same time.
  • Strong customer focus
  • Ability to prioritise daily caseload and schedule tasks for completion as appropriate
  • Sound judgment and ability to assess cost effectiveness of actions
  • Ability to assess the situation and identify key factors
  • Drive, ability to work well under pressure, prioritise and achieve deadlines.
  • Self starter, motivated and flexible in approach. 
  • Co-operates with others to achieve the goals of the team
  • Learns quickly and takes responsibility for own development
  • Good organisational and time-management skills

What we offer:

  • A dynamic, international and challenging work environment
  • Training and Support to reach your full potential including the opportunity for continuous professional development
  • Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards.

GlobeOpen Application - Client Relations Advisor

If you have the relevant experience as outlined below and would like to be considered for any future Client Relations Advisor vacancy’s we may have, send us a copy of your CV and cover letter, including your salary expectations and locations in which you are eligible to work.  Please, send these details to AtradiusCollectionsCareers@atradius.com with the vacancy you are applying for in the subject line.

Please note that we do not accept speculative applications from recruitment agencies.

Office Location

Please, check out our office locations on our website.

Job description

As a Client Relations Advisor, you will be the first point of contact for the customer and will be actively involved in the management of customer portfolios. You will be responsible for revenue generation, risk management and will act as a key customer interface for the Company.

In this position your key accountabilities will be to:

  • Manage and co- ordinate customer enquiries in a proactive way to ensure the customer is supported and informed on all aspects of policy experience.
  • Support the delivery of the customer satisfaction programme. Improving customer satisfaction through the utilisation of and cooperation with the functional departments within Atradius
  • Supporting the Atradius Credit Insurance Commercial team(s) in the understanding of Atradius Collections service capabilities and to monitor the delivery process.
  • Providing support to Broker Relationships in cooperation with Atradius Credit Insurance within the location.
  • Maintain accurate records of all pricings, sales, and activity reports submitted. 
  • Play an active role in the Complaint Handling Processes with Atradius Credit Insurance and ensure adequate and timely response levels and use inputs to drive structural improvements.
  • Develop and maintain a meaningful long term partnership with Atradius Credit Insurance Key Stakeholders within the local offices to enhance customer satisfaction and improve service delivery.
  • Identify and follow up on business opportunities
  • Applies underwriting principles and procedures to support the customers’ business

You will have a proven track record in building and maintaining key client relationships and an aptitude for identifying and understanding your clients’ business processes and requirements. You will play a key part in an international team where you will exchange knowledge and find support from each other.

In addition to the relevant experience and commercial knowledge, the ideal candidate will have the following skill profile:

  • Good understanding and ability to work in a matrix driven cross functional environment.
  • Excellent communication skills, both written and verbal in English other languages will also be advantageous.
  • Ability to understand business objectives and translate them into technical requirements and solutions.
  • Good organisational and time-management skills
  • Ability to interpret and draw relevant insights from various resources and methodologies.
  • Enjoys working independently and as part of a team.

What we offer:

  • A dynamic, international and challenging work environment
  • Training and Support to reach your full potential including the opportunity for continuous professional development
  • Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards.

 

GlobeOpen Application - Sales Manager

If you have the relevant experience as outlined below and would like to be considered for any future Sales Manager vacancy’s we may have, send us a copy of your CV and cover letter, including your salary expectations and locations in which you are eligible to work.  Please send these details to AtradiusCollectionsCareers@atradius.com with the vacancy you are applying for in the subject line.

Please note that we do not accept speculative applications from recruitment agencies.

Office Location

Please, check out our office locations on our website.

Job description

Within this dynamic, results driven and international learning environment we always look for Sales Managers to join the Atradius Collections Commercial Team in various locations. As a Sales Manager, you will be responsible for acquiring, developing and maintaining of new and existing accounts.

In this position your key accountabilities will be to:

  • Assist with the identification of opportunities with existing Insured and key account customers. 
  • Support the Atradius Credit Insurance Commercial teams and their clients in the understanding of Atradius Collections service capabilities.
  • Establish and maintain working relationships with prospective Key accounts and Channel accounts
  • Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  • Pursue and Close Sales and ensure attainment of company sales goals and profitability.
  • Prepare action plans and discuss with Country Manager for effective search of sales leads and prospects. Administering accounts and writing reports, e.g. Opportunity Plans.
  • Propose, present and discuss solutions with all levels within key account business.
  • Support Broker Relationships and their clients in cooperation with Atradius Credit Insurance.
  • On an ad-hoc basis be required to present to and visit both Atradius Credit Insurance Customers as well as Intermediaries and Brokers
  • Communicate new product / service developments to key client base.
  • Be actively involved in prospecting network events.
  • Provide timely feedback to senior management regarding performance

In addition to the relevant experience and commercial knowledge, the ideal candidate will have the following skill profile:

  • Good understanding and ability to work in a matrix driven cross functional environment.
  • Good understanding about clients’ market and competitors' products
  • Good negotiation skills and persuasiveness
  • Ability to understand business objectives and translate them into technical requirements and solutions.
  • Confidence presenting to large groups of people
  • Excellent communication skills, both written and verbal in English other languages will also be advantageous.
  • Good organisational and time-management skills
  • To be self-motivated, able to work from own initiative and also able to work as part of a team
  • Excellent networking skills and desire to attend regular networking events
  • Fluent English speaker. Other languages are advantageous

What we offer:

  • A dynamic, international and challenging work environment
  • Training and Support to reach your full potential including the opportunity for continuous professional development
  • Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards.

 

 

 

Rozwój kariery zawodowej

Praca dla Atradius Collections oznacza konkurencyjne wynagrodzenie, atrakcyjny pakiet emerytalny oraz szereg świadczeń i nagród o zmiennej wysokości. W zamian oczekujemy radzenia sobie z wyzwaniami, stawiania sobie wymagań oraz dążenia do ciągłego rozwoju.

Zachęcamy do wzięcia odpowiedzialności za rozwój własnej kariery. Oferujemy szkolenia i wsparcie niezbędne do pełnego wykorzystania Państwa potencjału.

Jesteśmy globalnym pracodawcą, który działa na międzynarodowym rynku. Zapewniamy szereg możliwości podróży oraz rozwoju kariery za granicą.

 

 

 

Inne treści / informacje

Globalna Kadra Zarządzająca

Siedmioosobowy Zarząd odpowiada za opracowanie i realizację strategii Atradius Collections. Celem Kadry Zarządzającej jest zapewnienie wysokiej jakości usług i efektywności firmy na całym świecie.

Misja i wizja

Jesteśmy zaangażowani w dostarczanie naszym Klientom najlepszych usług windykacyjnych o zasięgu globalnym. Wyraża się to w naszej misji, wizji i przestrzeganiu zasad działania naszej organizacji.

Zwolnienie z odpowiedzialności

Sformułowania zawarte w niniejszym dokumencie mają wyłącznie ogólny charakter informacyjny i firma nie ponosi odpowiedzialności za ich wykorzystanie. Warunki regulujące znajdują się w aktualnej polisie ubezpieczeniowej albo we właściwej umowie dostarczenia produktów lub świadczenia usług. Żadnego z zawartych w tym dokumencie stwierdzeń nie należy interpretować jako powstania prawa, obowiązku, rekomendacji lub odpowiedzialności ze strony spółki Atradius, w tym obowiązku przeprowadzenia analizy due diligence nabywcy lub w Państwa imieniu. Jeśli spółka Atradius przeprowadza analizę due diligence dowolnego nabywcy, robi to wyłącznie do własnych celów związanych z działalnością ubezpieczeniową a nie na rzecz ubezpieczonego lub jakiegokolwiek innego podmiotu. Ponadto spółka Atradius ani jej podmioty powiązane, stowarzyszone lub zależne w żadnym wypadku nie ponosi odpowiedzialności za bezpośrednie, pośrednie, szczególne, przypadkowe lub wynikowe powstałe wskutek wykorzystania stwierdzeń zawartych w niniejszym dokumencie.