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Global B2B debt collection

Amicable Debt Collections

No Business is immune to the risks of unpaid invoices. That is why Atradius Collections provide collection services for domestic and international debt.

 

Atradius Collections covers 96% of the globe and have over 90 years’ experience. We can help your organisation, wherever you trade.

Amicable Debt Collections

At Atradius Collections, we recognise this first stage of debt collection and can provide a valuable opportunity for you to enhance your relationship with your customer. Simply the act of handing over the debt recovery process to us enables you to focus on your core business.

Our Tailored Debt Collection Approach

Chasing payment is both a problem and an opportunity. At Atradius Collections, we focus on the opportunity. A payment plan or brokered negotiations often lead to more positive outcomes than expensive litigation. That’s why you can trust the experts to recover your debt. There is no single reason why an invoice may remain unpaid, therefore we believe there should be no single approach to resolving the debt.

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We deeply value close and collaborative customer service.. If you would like to speak with one of our experts about your business to business collection requirements, contact our office. Operating from global offices across 40+ countries, our teams are here to help, no matter what timezone you're in or expertise you need.
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*You need to be a business entity in order to make use of our services.
*We only collect commercial debts - both you and your debtor(s) need to be business entities. We DO NOT collect personal debts.
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Wordwide collection

We collect your debts in 96% of the world’s countries using our international network of debt collection professionals. They have the same spoken language as your nonpayers, and are well-versed in local laws and collection procedures.

Clear overview of your debts

When you place your debt with Atradius Collections, you have the backing of one of the world’s most integrated collections networks. You will be able to place and monitor your debt collection at any time. That frees you from chasing debts across different time zones, languages and jurisdictions.

Quick payment

You never have to wait long to receive your recovered funds. We make prompt payment of any multi-currency funds we collect for you directly into your account, and without delay.

Experienced professionals that guide you every step of the way

We support you throughout the all stages of debt collection, from outsourcing accounts receivable, disputed registration and resolution, to the monitoring of payment plans and collection of payments. If the amicable approach proves ineffective, we are able to escalate debt recovery proceedings quickly and professionally while providing you options for legal action.

How our amicable activities benefit your organisation

Our dynamic advantage is our global offices. We are able to work with you from one central location, or through each individual country. However, our own expert teams, who have local jurisdiction to carry out the debt collection work.  This removes any complications associated with time zone, language or local payment culture, which will significantly increase your chances of recovering the money owed to you.

We can help you:

  • Increase business cash flow
  • Support your Order to Cash (O2C) process
  • Provide global support to your shared services centres
  • Minimise any trade losses
  • Reduce Days Sales Outstanding (DSO)
  • Save time chasing bad debt
  • Free up internal resource to focus on other areas  
  • Obtain visibility on the health of your ledger
  • Track overall performance through detailed reports and your designated account manager
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