Debt Management Services

Outsourcing payment reminder services ensures the best results
Debt collection letters are a simple and effective way to escalate late payment cases with minimal costs.

Our clients’ experience shows that our debt collection letters and final payment reminders are particularly useful in cases where the arrears are small but their amount is large. Such debts are often difficult to administer because their value is small, but their processing requires a lot of time and internal resources.

One of our clients sought to reduce their old debt portfolio. As the company grew rapidly, it no longer wanted to devote additional internal resources to the recovery of unpaid debts, so it was planned to write off these debts. We worked closely with the company’s credit control specialist and sent debt collection letters on their behalf.

After sending the letters, 55% of the receivables were recovered. The company continues to use debt collection letters as part of its debt management process. Over four years, its bad debt rate has fallen from 54% to 0.4%, while turnover has increased by 124% over the same period.

• Our customized service allows you to forward payment reminders immediately after the invoice payment deadline.
• Payment reminders (final payment reminders)
• A receivables monitoring strategy tailored to the client's situation and portfolio
• Effective tools: email reminders, voice messages, SMS reminders
• Debt collection services
• Internal support (by phone and email)
• Dispute registration and resolution
• Summaries and reports

You maintain control and can avoid additional costs

When expanding your receivables management service, we can develop an action strategy together with you, taking into account the size, structure and billing cycles of your customers.

• Adapt our process to your needs to make debt collection more efficient
• Monitor the execution of processes and performance
• Register disputes and monitor the execution of payment schedules
• We take care of the entire process of sending payment reminders and prompts