Amicable Debt Collections

We help you cultivate and retain positive working relationships with your customers by providing non-contentious solutions through our amicable debt collection services.

The moment a trade invoice becomes overdue is the time you need to start chasing payment. At Atradius Collections, we recognise this early stage of debt collection and can provide a valuable opportunity for you to enhance your relationship with your customer. Something as simple as a repayment plan or negotiations brokered locally to your customer in their own language often yields the best debt recovery results without the need to resort to more expensive litigation. There are no reasons why an invoice may remain unpaid; and we believe there should be no single approach to recovering the debt. 

How Atradius Amicable Debt Collections can benefit your business





Amicable Debt Collections




  • Our professional team understand and promote the value of your ongoing business relationships.
  • We are proactive in seeking amicable solutions.
  • By outsourcing the debt recovery process to us, you are able to focus on your core business.
  • We work closely with you to achieve the outcome you want.
  • Our professional team are always ready to support you through disputed resolution and litigation.

Debt collection made easy with Atradius:
























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Working with your debtors wherever they are in the world

With our international network of locally based collection professionals, we provide trade invoice collection services in 96% of the world’s countries. Whether it is a domestic or an international debtor, we are able to resolve most outstanding debt issues in their own languages while complying with local laws and practices.
























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Integrated commercial collection solutions to optimise your cash flow

We operate the most integrated collections network in the industry with the support our international team of debt collection specialists and our worldwide IT infrastructure. We act promptly on receipt of notifications of non-payment, regardless of time zones, freeing your business from the effort and resource needed to chase unpaid invoices or monitor payment plans across time zones, languages, customs and jurisdictions. With access to our online portal Collect@Net you can monitor your account at any time or any place convenient for you.
























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Swift international payment of collected debts directly to your accounts

Our automated domestic and cross-border accounting processes enable the prompt payment of multi-currency collected monies into your accounts. This ensures international money transfers are made without delay.
























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Our experienced professionals accompany you throughout your debt collection proceedings

In addition to 24/7 access to Collect@Net - where you can review and manage your debt collection cases, we support you throughout the entire process from first party collections, disputed registration and resolution, to the monitoring of payment plans and collections of payment. If for any reason the amicable approach does not work, we are able to escalate the debt recovery proceedings quickly and professionally and provide you with options for legal action.


Discover the 9 key steps in our debt collection process.

We divide our debt collection process in three simple stages:

  • Prior to collection
  • During collection
  • Upon successful collection




The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.