We are there to improve your cash flow, wherever you trade.
Commercial Debt Collection Services in South East Asia

Atradius Collections Services in Singapore - Indonesia - Malaysia

Commercial Debt Collection Services

Accounts Receivable Services

Have your accounts receivable managed the way you want, in your name. Your ledger and customers are in good hands with our 90+ years of experience in global credit management. We create an accounts receivable strategy that tackles your challenges most effectively. Whether you need support with a high number of invoices or with customers in different countries, we can build a solution that gets results.



Amicable Debt Collections

We help you promote and retain positive working relationships with your customers by providing non-contentious solutions through our amicable commercial debt collection services.

Legal Collections

Atradius Legal Collections helps you take action against your debtor, wherever they are in the world. We provide professional advice, expected outcomes and access to a global network of lawyers.

Invoice Checking

Our Invoice Checking service is designed to support factoring companies by helping them to scrutinise invoices, including looking into the commitment and ability of the customer to pay.

Outsourcing Accounts Receivable

Receiving payments on time can be challenging. Our outsourcing accounts receivable solution offers support where, when and how you need it.

Insolvency Services

As a global debt collection firm with a worldwide network of lawyers and experienced professionals we are well placed to make claims on your behalf against bankrupt debtors wherever they are located.

Standby Servicing

Our Standby Service monitors your financed portfolio. It automatically activates collection activities once a trigger event occurs, providing you with our local and international collection expertise.

Our collection approach

We are committed to provide the best collection services

Atradius Collections speaks your language, as well as your customer's language, and we understand local cultures and processes. Our local expertise, a genuinely global mindset, transparent pricing and standardized processes are the building blocks of a seamless delivery and results for your business.

Learn more about Amicable Debt Collections

amicable debt collections

How we work with you

Our business is built on providing the very best level of support for our customers.

Regional Head

Quintus Deken

Quintus Deken
Regional Head - Asia Pacific & the Middle East

Quintus Deken, as the Regional Head of Atradius Collections in Asia Pacific and the Middle East, is responsible for managing Collections operations, sales and regional expansion of the business across Asia and Oceania. He joined Atradius Collections as the Country Manager for Singapore and South East Asia in January 2018 and was subsequently promoted to his current position in January 2020.

Quintus started his career as a debt collector at a collections agency part of ING Group N.V. in the Netherlands. He then joined Randstad Nederland B.V. as a Team Leader within the Credit Management department. He then re-joined the ING Group N.V. and held several leadership roles within the Commercial and Legal Collections Department of ING’s factoring division. Prior to joining Atradius Collections, Quintus worked for Aon Netherlands as Trade Credit Consultant and was promoted to Head of Trade Credit for Aon in Hong Kong in 2012.

Quintus holds a bachelor degree in Management Economics and Law from the Amsterdam Business School.

Operations Manager

Lindy Wong

Lindy Wong
Operations Manager South East Asia

Lindy Wong is the Operations Manager for Atradius Collections South East Asia and has been working for Atradius Collections for over 8 years.

Lindy works with her team to contact debtors, arrange repayment plans and recover debts. She has over 17 years’ credit risk and collections experience and earns the trust of her clients by providing regular updates and solutions for recovering debts quickly.

Lindy was promoted to Operations Manager in 2015 and has since been responsible for leading, training and guiding collection officers across Singapore and Jakarta.  

She started as a Credit Analyst at Motorola managing regional accounts for South East Asia, Bangladesh and Sri Lanka, handling financial instruments, letters of credit, credit limit applications, shipment management and collections. She then joined Atradius Collections as a Collector in charge of collections for South East Asia. Lindy then progressed to an Assistant Manager for LG Electronics, (Regional Headquarters) in charge of their Asia Pacific account receivables, cash management and compliance requirements before she re-joined Atradius Collections in 2013.

Lindy has a Bachelor Degree in Accountancy and Finance.

Sales Manager

Vioni Lius

Vioni Lius
Sales Manager South East Asia

Vioni has amassed extensive experience across various B2B market segments, including fashion upstream, textiles, fast-moving consumer goods, and staple products. Prior to her current role, Vioni served as a Partnership Lead in the Business Development team at Ula, a tech startup based in Indonesia that received investment from Jeff Bezos.


With a innate knack for adapting to different market dynamics, Vioni has adeptly navigated numerous industries and environments. She holds a degree in Fashion Design from Lasalle College and is in the final stages of completing her major in Business Management at Binus University in Jakarta.

Driving business decisions with quality

Singapore: businesses take hit of increasing write-offs

Payment Practices Barometer

  • Singapore
  • Agriculture,
  • Chemicals/Pharma,

28th June 2022

Debts written off as uncollectable showed an alarming 50% increase in the Singapore market compared to our past survey.

Get in touch with us

Name: Customer Service Singapore
Tel: + 65 6372 5300
Email: collections.singapore@atradius.com

Atradius is represented in many countries in various parts of the world. To see specific country office details, please select the country of your choice

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