We are there to improve your cash flow, wherever you trade. Commercial Debt Collection.
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The first ever online e-commerce debt recovery platform is now available to you.

With our new recovery online system, you can now:

  • Get a FREE quote in minutes

  • Easily submit your cases online

  • Monitor our collection progress and contact your case manager online

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Services

Amicable Debt Collections

We help you promote and retain positive working relationships with your customers by providing non-contentious solutions through our amicable commercial debt collection services.

Legal Collections

Atradius Legal Collections helps you take action against your debtor, wherever they are in the world. We provide professional advice, expected outcomes and access to a global network of lawyers.

Invoice Checking

Our Invoice Checking service is designed to support factoring companies by helping them to scrutinise invoices, including looking into the commitment and ability of the customer to pay.

First Party Collections

Receiving payments on time can be challenging. Our outsourcing accounts receivable solution offers support where, when and how you need it.

Insolvency Services

As a global debt collection firm with a worldwide network of lawyers and experienced professionals we are well placed to make claims on your behalf against bankrupt debtors wherever they are located.

Standby Servicing

Our Standby Service monitors your financed portfolio. It automatically activates collection activities once a trigger event occurs, providing you with our local and international collection expertise.

Our collection approach

We are committed to provide the best collection services

Atradius Collections speaks your language, as well as your customer's language, and we understand local cultures and processes. Our local expertise, a genuinely global mindset, transparent pricing and standardized processes are the building blocks of a seamless delivery and results for your business.

Learn more about Amicable Debt Collections

amicable debt collections

How we work with you

Our business is built on providing the very best level of support for our customers.

Regional Head

Quintus Deken

Quintus Deken
Regional Head South East Asia

Quintus Deken, as the Regional Head of Atradius Collections in Asia Pacific and the Middle East, is responsible for managing Collections operations, sales and regional expansion of the business across Asia and Oceania. He joined Atradius Collections as the Country Manager for Singapore and South East Asia in January 2018 and was subsequently promoted to his current position in January 2020.

Quintus started his career as a debt collector at a collections agency part of ING Group N.V. in the Netherlands. He then joined Randstad Nederland B.V. as a Team Leader within the Credit Management department. He then re-joined the ING Group N.V. and held several leadership roles within the Commercial and Legal Collections Department of ING’s factoring division. Prior to joining Atradius Collections, Quintus worked for Aon Netherlands as Trade Credit Consultant and was promoted to Head of Trade Credit for Aon in Hong Kong in 2012.

Quintus holds a bachelor degree in Management Economics and Law from the Amsterdam Business School.

Operations Manager

Lindy Wong

Lindy Wong
Operations Manager South East Asia

Lindy Wong is the Operations Manager for Atradius Collections South East Asia and has been working for Atradius Collections for over 8 years.

Lindy works with her team to contact debtors, arrange repayment plans and recover debts. She has over 17 years’ credit risk and collections experience and earns the trust of her clients by providing regular updates and solutions for recovering debts quickly.

Lindy was promoted to Operations Manager in 2015 and has since been responsible for leading, training and guiding collection officers across Singapore and Jakarta.  

She started as a Credit Analyst at Motorola managing regional accounts for South East Asia, Bangladesh and Sri Lanka, handling financial instruments, letters of credit, credit limit applications, shipment management and collections. She then joined Atradius Collections as a Collector in charge of collections for South East Asia. Lindy then progressed to an Assistant Manager for LG Electronics, (Regional Headquarters) in charge of their Asia Pacific account receivables, cash management and compliance requirements before she re-joined Atradius Collections in 2013.

Lindy has a Bachelor Degree in Accountancy and Finance.

Sales Manager

Pei Yi Wong

Pei Yi Wong
Sales Manager South East Asia

Pei Yi Wong is an Atradius Collections Sales Manager for South East Asia and has previously worked as a credit insurance broker for Aon.

Pei Yi understands the importance of building strong relationships based on trust with her customers, understanding their needs and working with them to develop solutions that improve their circumstances. It is this approach that allows Pei Yi to achieve tangible results for her customers.

Pei Yi’s achievements include being awarded a double promotion to a managerial role by senior management, managing a global credit insurance placement for one of the biggest IT electronics and mobile distributors and streamlining the risk management process for a multinational manufacturing company during their merger and acquisition.

She holds a Bachelor of Science (Business), a Certification in General Insurance (Commercial & Personal) and a Certification in Corporate Finance Risk Analysis.

Driving business decisions with quality

International Debt Collections Handbook

Debt Collection Handbook

  • Argentina,
  • Australia,
  • Agriculture,
  • Automotive/Transport,

9th September 2019

Handbook magazine

The International Debt Collections Handbook is a key tool for businesses when it comes to making decisions concerning collections in foreign countries.

Reports

  1. Country Report Russia 2020
  2. Country Report Poland 2020
  3. Country Report Brazil 2020
  4. Country Report India 2020
  5. Country Report Japan 2020

events

Get in touch with us

Name: Customer Service Singapore
Tel: + 65 6372 5300
Email:

Atradius is represented in many countries in various parts of the world. To see specific country office details, please select the country of your choice

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Disclaimer

The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.