"Our collections experience with Atradius Collections has been very good in terms of both results and the support we have received."
Paul Brunner, CICP Corporate Collection Manager, Mitsubishi Electric
The first ever online e-commerce debt recovery platform is now available to you.
With our new recovery online system, you can now:
Get a FREE quote in minutes
Easily submit your cases online
Monitor our collection progress and contact your case manager online
Atradius Collections speaks your language, as well as your customer's language, and we understand local cultures and processes. Our local expertise, a genuinely global mindset, transparent pricing and standardized processes are the building blocks of a seamless delivery and results for your business.
Our business is built on providing the very best level of support for our customers.
Quintus Deken, as the Regional Head of Atradius Collections in Asia Pacific and the Middle East, is responsible for managing Collections operations, sales and regional expansion of the business across Asia and Oceania. He joined Atradius Collections as the Country Manager for Singapore and South East Asia in January 2018 and was subsequently promoted to his current position in January 2020.
Quintus started his career as a debt collector at a collections agency part of ING Group N.V. in the Netherlands. He then joined Randstad Nederland B.V. as a Team Leader within the Credit Management department. He then re-joined the ING Group N.V. and held several leadership roles within the Commercial and Legal Collections Department of ING’s factoring division. Prior to joining Atradius Collections, Quintus worked for Aon Netherlands as Trade Credit Consultant and was promoted to Head of Trade Credit for Aon in Hong Kong in 2012.
Quintus holds a bachelor degree in Management Economics and Law from the Amsterdam Business School.
Lindy Wong is the Operations Manager for Atradius Collections South East Asia and has been working for Atradius Collections for over 8 years.
Lindy works with her team to contact debtors, arrange repayment plans and recover debts. She has over 17 years’ credit risk and collections experience and earns the trust of her clients by providing regular updates and solutions for recovering debts quickly.
Lindy was promoted to Operations Manager in 2015 and has since been responsible for leading, training and guiding collection officers across Singapore and Jakarta.
She started as a Credit Analyst at Motorola managing regional accounts for South East Asia, Bangladesh and Sri Lanka, handling financial instruments, letters of credit, credit limit applications, shipment management and collections. She then joined Atradius Collections as a Collector in charge of collections for South East Asia. Lindy then progressed to an Assistant Manager for LG Electronics, (Regional Headquarters) in charge of their Asia Pacific account receivables, cash management and compliance requirements before she re-joined Atradius Collections in 2013.
Lindy has a Bachelor Degree in Accountancy and Finance.
Pei Yi Wong is an Atradius Collections Sales Manager for South East Asia and has previously worked as a credit insurance broker for Aon.
Pei Yi understands the importance of building strong relationships based on trust with her customers, understanding their needs and working with them to develop solutions that improve their circumstances. It is this approach that allows Pei Yi to achieve tangible results for her customers.
Pei Yi’s achievements include being awarded a double promotion to a managerial role by senior management, managing a global credit insurance placement for one of the biggest IT electronics and mobile distributors and streamlining the risk management process for a multinational manufacturing company during their merger and acquisition.
She holds a Bachelor of Science (Business), a Certification in General Insurance (Commercial & Personal) and a Certification in Corporate Finance Risk Analysis.