Domestic & international debt recovery services
We are there to improve your cash flow, wherever you trade.

Credit Collections Services | Global Debt Collection Partners | Accounts Receivable Services

AR Services
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Introducing: Credit-IQ

Automate & accelerate accounts receivable

Credit-IQ, our new AR automation software, monitors overdues, sends automatic reminders, and prompts customers to pay faster. Benefit from pre-set workflows and reminders that are customisable to fit your brand, tone of voice, and customer language. Save time and increase cash-flow!

Available in the United Kingdom, the United States, Spain, the Netherlands, Portugal and France.

CIQ

Our Credit Management Services

Amicable B2B Debt Collections

Learn how the Atradius Amicable Debt Collection process can help you resolve debts without litigation and retain good relationships with your customers.

Accounts Receivable Services

Reduce DSO & increase cashflow. Receiving payments on time can be challenging. Our outsourcing accounts receivable solution offers support where, when and how you need it.

Corporate debt collection

Atradius Collections Commercial Debt Collection Services include: Amicable and Legal Collections, Accounts Receivable Support, Demand Letters, Insolvency and Standby Services.

Debt collection consultation & quote

Request a free consultation. One of the world's leading commercial collection agencies. Accounts receivable services and debt collection for business. Collection agency near you: 34+ offices.

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Accounts Receivable Services

Have your accounts receivable managed the way you want, in your name. Your ledger and customers are in good hands with our 90+ years of experience in global credit management. We create an accounts receivable strategy that tackles your challenges most effectively. Whether you need support with a high number of invoices or with customers in different countries, we can build a solution that gets results.

 

How we work with you

Our business is built on providing the very best level of support for our customers.

Account Manager

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Account Manager
Helping my customers is really motivating.

What you can expect from an Atradius Account Manager:

Every client of Atradius Collections is assigned with a dedicated Account Manager. In addition to providing a single point of contact to support you in your journey through the debt collection process, I help co-ordinate the Atradius Collection services to make sure we optimise our approach for you. We can leverage information from our broad network of contacts and make you aware of current global market situations.

My core responsibility is maintain and develop relationship with customers and partners and to achieve tangible results. In addition to making sure you get your money as promptly and hassle-free as possible, I also help my clients manage their finances by minimising risk or write-offs. For example, I help identify where our support may yield positive results, as well as providing insight into debt prevention.

I take pride in getting to know my clients well. I pursue a practical approach, and work hard to build a relationship based on results as well as mutual respect and understanding. Being able to assist customers and improve their situation to me personally is really motivating. Going through this process in an international environment brings a lot of joy.

Legal Collector

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Legal Collection Expert
My drive is to achieve good results for the client.

What you can expect from an Atradius Legal Expert:

As a trader you have the right to be paid for your goods and services. You have the law, and our team of in-house Lawyers and Partners, on your side.

Cases that need to be resolved through litigation can be a complex, especially with disputes involving international trade, where it’s important to comply with local legislation. It’s my task to make sure your company is compliant with local laws, while maximising the results and providing you with complete oversight of costs.

The advice we provide will vary from country to country and even case to case dependent on individual need. What remains constant, however, is our commitment to get to know your company and aims. We believe we can provide you with the best legal support if we work closely with you and build strong relationships focused on achieving your aims.

My drive is to achieve good results for the client. This doesn’t always mean collecting the full 100 % as, sometimes it’s better for our client to reach a settlement where all parties are happy (even the debtor).

Client Relations Teams

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Customer Service
I would describe myself as problem solver.

What you can expect from Atradius Customer Services:

Our Sales and Client Relations Teams ensure the smooth running of our Key Accounts, from implementation through to ongoing service delivery.

To develop relationships with my customers, I focus on trust and understanding.  Customers trust me and my colleagues to understand their businesses, assess their needs and provide valuable advice and solutions to help them reduce outstanding accounts receivables and increase the efficiency of their current processes.

Our Key Accounts come to Atradius to find a trusted partner to support their credit management process.  Whether they operate in one or multiple countries, we’re able to provide our customers with a global service at a local level. 

My ultimate goal is to drive customer satisfaction, to ensure that business is repetitive and also profitable.  The Atradius brand is important to me and I believe we should demonstrate our core values in every action we take.

In a few words, I would describe myself as problem solver.  I’m here to guide and assist my colleagues and create the environment for success.

Driving business decisions with quality

Ukraine external support - January 2024

Economic research

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  • Algeria,
  • General economic

1st February 2024

Ukraine has received large amounts of foreign aid in the past two years. This aid continues to be critical in the coming years as well.

How can we help your business?

Name: Customer Service United States
Tel: + 1 888 283 8718
Email: ClientRelations-USA@atradius.com

Atradius is represented in many countries in various parts of the world. To see specific country office details, please select the country of your choice

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