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Australia
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Bosnia and Herzegovina
Brazil
Bulgaria
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China
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Croatia
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Denmark
Finland
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Germany
Hong Kong
Hungary
India
Indonesia
Ireland
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We help you promote and retain positive working relationships with your customers by providing non-contentious solutions through our amicable commercial debt collection services.
At Atradius Collections, we recognise this first stage of debt collection and can provide a valuable opportunity for you to enhance your relationship with your customer. Simply the act of handing over the debt recovery process to us enables you to focus on your core business.
Our Tailored Debt Collection Approach
Chasing payment is both a problem and an opportunity. At Atradius Collections, we focus on the opportunity. A payment plan or brokered negotiations often lead to more positive outcomes than expensive litigation. That’s why you can trust the experts to recover your debt. There is no single reason why an invoice may remain unpaid, therefore we believe there should be no single approach to resolving the debt.
Global Reach
Debtors abroad? We collect unpaid debts worldwide. Your debt collection cases are always handled by local professionals. Whether a domestic or international debtor, we’re able to resolve outstanding debt issues in their own language and in keeping with local laws and practices.
We deeply value close and collaborative customer service. If you would like to speak with one of our experts about your business to business collection requirements, contact our office. Operating from global offices across 40+ countries, our teams are here to help, no matter what timezone you're in or expertise you need.
We only collect business-to-business debt - we do not collect business-to-consumer debt.
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We collect your debts in 96% of the world’s countries using our international network of debt collection professionals. They have the same spoken language as your nonpayers, and are well-versed in local laws and collection procedures.
When you place your debt with Atradius Collections, you have the backing of one of the world’s most integrated collections networks. You will be able to place and monitor your debt collection at any time. That frees you from chasing debts across different time zones, languages and jurisdictions.
You never have to wait long to receive your recovered funds. We make prompt payment of any multi-currency funds we collect for you directly into your account, and without delay.
If the amicable process does not work, we explore other options with you. These may include first-party collections, collection plan monitoring and dispute registration and resolution. We provide you with the best legal options to tackle recovery of your debt.
Get in touch
Multiple cases?
Need continuous support or a long-term debt collection partner? Request a free consultation with our specialists to explore the best solutions for your organisation.
One-off case?
Easily collect your debts online. With our online platform, you simply upload your unpaid invoices, monitor our collection process and receive your money as soon as the debt is recovered.
Free consultation