How our online system works

Register and submit a collection case online all in a matter of minutes with Agora.

Agora is an online system that allows users to start their debt collection process online in minutes!

The online system also allows users to get a free quote, place debt collection cases and monitor their progress online. Currently, Agora is available in Belgium, the Netherlands, the United States, the United Kingdom and will be available to more countries soon.

In the meantime, find details about what you can do with Agora below.


Get an obligation-free quote





Free quote tag





Enter your company and debtor info

All we need is your name, the name of the company that owes you money and details of the debt. Submit these details in 3 easy steps to receive an instant obligation-free quote. 

Obtain your quote

Our pricing is crystal clear and all potential costs are displayed at the start. We calculate the fees and balance the amount based upon successful collection and there are no hidden costs.

Place your debts online

Accept our quote

When you are ready, simply accept our quote to continue. Confirm all of the details you entered earlier, the representative at your company who will be our first point of contact, and your nonpayer’s details. 






add documents






Add supporting documents

We will ask you for supporting documentation when you submit a new case. That includes invoices, account statements, emails and scans of other communication. The more you provide, the stronger the case.  

Begin your debt collection

Please review our terms and conditions After that, the collection process begins and will be confirmed by email. Our debt collectors begin collection activities immediately, wherever in the world the debt is located.

Follow your Debt collection case

Monitor its progress

Our online system provides you with an intuitive dashboard that allows you to keep track of progress on your case. Receive status updates by email, review collection activity – even get in direct contact with the assigned case manager 










Settle your invoices online

There are usually two occasions when you will receive an invoice from us.

The first occasion is for our introduction fee. We will email you a link, which will connect you to our online system where you can pay by card or bank transfer. 

The second occasion is once we recover your debt. We reimburse you in part or in full and we deduct our collection costs from the amount of money we collect from your nonpayer. We attempt to recover part or all collection fees from your nonpayer, depending on the country. 

You can see and download all invoices at any time by logging in to our online system. 

Add new cases anytime

You can add a new case at any time, even while we are busy with your current one.

Start collecting now

Don’t let your business suffer from unpaid debts. Place your company’s debt now – and leave us to focus on your debts while you can remain focused on your core business.  and allow us to/we will collect your debts so that you can focus on your core business.


Related content

Amicable Debt Collections


We help you cultivate and retain positive working relationships with your customers by providing non-contentious solutions through our amicable debt collection services.

Outsourcing Accounts Receivable


Receiving payments on time can be challenging. Our outsourcing accounts receivable solution offers support where, when and how you need it.

Contact us


Learn more about how you can get in touch with us directly through an Atradius Collections branch located in your local country or close to your own head office.


The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.