Celebrating 25 years of excellence in debt collection
From the Netherlands to the rest of the world – Thank you for being part of our journey!
From the Netherlands to the rest of the world – Thank you for being part of our journey!
Since our founding in 2000, we've grown from a local operation into one of the world's leading commercial debt collection agencies—serving over 15,000 clients across more than 40 countries.
This milestone is more than a number—it's a reflection of the partnerships we've built, the challenges we've overcome, and the innovations we've introduced to help businesses around the world manage their receivables with confidence. From small enterprises to multinational corporations, our clients have trusted us to recover what matters most: their cash flow and customer relationships.
Take a look at the journey of Atradius Collections over the past 25 years. Each step in our timeline reflects our commitment to providing effective and ethical debt recovery services.
Acquisition of Eurocollect Holding BV (2000).
Rebranding to Atradius and consolidation of debt collection activities into Atradius Collections (2004).
Initial phase of international expansion (USA, Hungary, Hong Kong, Singapore, Czech Republic, Mexico).
Publication of the International Debt Collections Handbook.
Revenue decline following the end of the credit crisis.
Organizational adjustments, including workforce reduction.
Renewed focus on international expansion (Singapore, Brazil, Chile, Canada, China, India, Slovakia, Greece, Sweden, Indonesia, Turkey)
Launch of Agora, a B2B debt collection platform designed to simplify and accelerate the collection process.
Further expansion (Dubai, Romania, South Africa), revenue growth (2019, 2023), and acquisitions (Gestifatura).
Acquisition of the Slovenian firm Pro Kolekt, simultaneously gaining control of six Balkan subsidiaries spanning from Bosnia to Romania in a strategic consolidation move.
Launch of Credit-IQ, a software solution that automates debtor management and improves cash flow
Amicable debt collection
At Atradius Collections, we recognize this first stage of debt collection and can provide a valuable opportunity for you to enhance your relationship with your customer.
Simply the act of handing over the debt recovery process to us enables you to focus on your core business.
Debt collection for SME
As an Atradius customer, you’re automatically able to access and benefit from our debt collections service, Atradius Collections.
This is a feature of all our Credit Insurance policies and will not incur any additional cost for you.
Legal collections
Our Legal Collections team focuses on supporting you in overcoming the challenges of taking legal steps against your debtors.
This is often the best route forward once Amicable Debt Collection attempts have been exhausted, but pose unique difficulties.
Account receivable solutions
Accounts receivable management is the process of monitoring and controlling the money customers owe to a business for goods or services purchased on credit.
Accounts receivable management (AR) involves a comprehensive system of processes designed to track outstanding invoices.
A global technology company born from the legacy of Hewlett-Packard, HP Inc. is a pioneer in personal computing and printing solutions. With a strong commitment to sustainability and innovation, HP empowers individuals and businesses around the world to create, collaborate, and thrive.
"Atradius Collections continues to get results – even with the toughest cases"
- Alex Gasca, Global Default & Recovery Manager
Renowned for its cutting-edge technology and engineering excellence, Mitsubishi Electric is a global leader in electrical and electronic equipment. From energy systems to factory automation and HVAC solutions, the company is dedicated to creating a more sustainable and connected world.
"Our collections experience with Atradius Collections has been very good in terms of both results and the support we have received."
- Paul Brunner, CIPC Corporate Collection Manager
Colt delivers world-class digital infrastructure, offering high-performance network and voice services to enterprises across Europe, Asia, and North America. Known for its reliability, speed, and customer-centric approach, Colt helps businesses stay agile in a rapidly evolving digital landscape.
"Having one single person as a permanent contact makes for a very effective working relationship. This person knows our company very well."
- Stefan Cranium, Senior Manager Credit and Collection
We support businesses across a wide range of sectors
Automotive: Streamlining payment recovery processes in the automotive industry.
Chemicals: Ensuring timely collections in the chemicals sector.
Consumer Durables/Retail: Recovering payments in the consumer durables and retail sectors.
Pharmaceuticals: We handle collections with care in highly regulated healthcare markets.
Electronics/ICT: Managing receivables for electronics and ICT companies.
Energy & Utilities: We manage receivables in long-cycle, high-value contracts.
Engineering: Supporting engineering firms in efficient payment recovery.
Metals & Steel: Managing receivables in the metals and steel sectors.
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