Mission and Vision

We’re committed to providing our customers and people with the best global Collections Service. This is articulated through our Mission and Vision, and in our adherence to our Governance Principles.

Vision

 

Our Vision at Atradius Collections is to be the trade invoice collection services company of choice worldwide, most valued by our customers, partners and employees.

 

Putting people first is central in our commitment to make our Vision a reality. We understand that a one-size-fits-all approach to debt collection and receivables management cannot work in every case.

We make sure we focus on your needs as an individual business and provide a dedicated point of contact, supported by over 350 collections specialists working worldwide. Our international team specialises in understanding local customs and adhering to the laws of the world’s jurisdictions.

Mission

 

Our Mission at Atradius Collections is to generate cash for our customers by offering best in class service, worldwide reach and cross-border expertise.

 

We are where you are. We speak your language and your customer's language. We understand local cultures and processes. This local expertise, a genuinely global mindset, transparent pricing and simple processes are the building blocks of seamless delivery and results for your business.

Governance Principles

In our position as part of the Atradius group, which provides trade credit insurance services, bonding and reinsurance as well as commercial debt collection support, we acknowledge the importance of good corporate governance.

We adhere to the Governance Principles that were drawn up by the Dutch Association of Insurers outline principles for Dutch insurance companies in terms of corporate governance, risk management, audit and remuneration. You can download a copy of the Governance Principles, and how we at Atradius apply this code, here.

Related documents

Related content

Facts and Figures

We’re one of the world’s leading commercial debt collection agencies. Here’s a summary of our business, including our global size, length of history, success rates and financial strength rating.

Our History

Atradius Collections is part of a well-established global business that has been promoting secure trade through quality credit insurance and credit management services for more than 90 years.

What our customers say

See the results of our latest Customer Satisfaction Survey and key customer Testimonials on how we build strong working relationships with an understanding of individual need and market knowledge.

Disclaimer

The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.