Debt Collections Handbook Chile 2017

Debt Collection Reports

  • Chile
  • Agriculture,
  • Automotive/Transport,

10th July 2017

Having drawn from the expertise of the Atradius Collections' local offices, the International Debt Collections Handbook explains the different stages, regulations and procedures for Chile.

Amicable phase



Handbook Report Page - Amicable Phase


Atradius Collections Chile follows a collection process that is professional at all times with the objective to retain the relationship between client and debtor whenever possible. Our staff of collection professionals carry out the first collection tier in-house. They relentlessly pursue debtors verbally and in writing within the bounds of federal and state laws.


Atradius Collections always charges interest to debtors. The average charge is from 7% to 8% with the base rate set by the Superintendency of Banks and Financial Institutions (Super- intendencia de Bancos e Instituciones Financieras, SBIF).

Despite the average charge set up by the SBIF, parties can agree to a different rate. Since 1981 the law in Chile has set the maximum interest rate at 50% above the current or average interest rate (TIC). Hence, the maximum or conventional maximum interest rate (TMC) is 1.5 times the TIC. From a cultural point of view, Chilean debtors are used to paying late payment interest, though often the actual amount of the interest payment is considered a matter of negotiation between debtors and collectors.


In Chile, debt collection costs can be charged to debtors, once 15 days of late payment have passed, and costs can range from 3% to 9% depending on the total amount due. The percentage of collection costs for late payment is regulated by Law 19.496. From a cultural perspective, Chilean debtors are used to paying debt collection costs, though often the actual amount of these costs is considered a matter of negotiation.

The Debt Collections Handbook presents a snapshot of Chile's local economic situation and covers the following topics:

  • Legal procedures 
  • Law suits
  • Insolvency proceedings
  • Timeframe and outcome

To read more about steps and procedures undertaken in the field of debt collection:

Download Debt Collections Handbook Chile now!



The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.